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The MaLo-ID (market location ID) is a unique 11-digit number that identifies every electricity meter in Germany. It is required when switching providers. The MaLo-ID can usually be found on your annual statement from your previous electricity provider or can be requested directly from the grid operator. Further information on this can be found in the PLAN-B NET ZERO customer portal.

Meter readings can be submitted easily in just a few seconds via the PLAN-B NET ZERO app or directly in the online customer portal on the website. The process is completely digital and requires no forms or phone calls.

Switching to PLAN-B NET ZERO usually takes only 10 minutes. The entire process is digital. Once the contract is signed, PLAN-B NET ZERO automatically handles all further steps, including communication with your previous provider and the grid operator.

Yes. PLAN-B NET ZERO supplies electricity exclusively from 100% renewable sources and is certified with the ok-power Plus label, one of the strictest green electricity quality seals in Germany. The seal guarantees that the electricity supplied is not only certified green power but also actively contributes to the expansion of renewable energy.

Yes. PLAN-B NET ZERO offers dedicated commercial tariffs for businesses of all sizes, including solutions for commercial electricity, photovoltaics, and commercial battery storage. The switching process is just as digital and straightforward as it is for residential customers.